Frequently asked questions

  1. What are the store hours?

    All Black Rock Coffee Bar locations have varying hours. Please refer to our locations page for specific store hours!

  2. Are you hiring?

    We are always accepting applications! If you’re interested in applying, head over to Employment to apply.

  3. Where are you located?

    For store locations, please visit Locations

  4. Do you offer a free birthday drink?

    We sure do! Just stop by one of our locations and show the barista your ID to claim your free drink.

  5. Do you have franchise opportunities?

    Thank you for your interest! Currently, Black Rock Coffee Bar does not offer franchise opportunities. All locations are company - owned.

  6. Do you sell E - Gift Cards?

    Unfortunately, at this time we do not offer E - Gift Cards. However, you can purchase a physical gift card that our team can ship directly to you. Visit Gift Cards to purchase.

  7. How many mg of caffeine is in a can of Fueltm?

    Every can of Fuel™ contains 180mg of caffeine.

  8. What flavors do you offer?

    Flavors offered at all locations include:

    Almond (Orgeat), Banana, Blackberry, Blue Raspberry, Cane Sugar, Cherry, Coconut, Green Apple, Guava, Hazelnut, Irish cream, Kiwi, Lavender, Lime, Mango, Orange, Passionfruit, Peach, Peppermint, Pineapple, Pomegranate, Red Raspberry, Ruby Red Grapefruit, Salted Caramel, Strawberry, Vanilla, Watermelon, White Chocolate, Dark Chocolate and Caramel. Sugar-free Caramel, sugar-free Coconut, sugar-free Dark Chocolate, sugar-free Hazelnut, sugar-free Irish Cream, sugar-free Peach, sugar-free Peppermint, sugar-free Raspberry, sugar-free Strawberry, sugar-free Watermelon, sugar-free White Chocolate.

  9. What drinks can be made sugar-free?

    Some of our favorite coffee drinks are available sugar-free. The Caramel Blondie, Caramel Truffle, Irish Coffee, Jackhammer, I.V and Blackout are all available sugar-free.

    We also have a variety of fruit flavors that can be added to sugar-free energy drinks teas and Italian sodas!

  10. Do you have a rewards program?

    Yes, check out the rewards section to sign up and start earning points. For every 10 drinks purchased you earn one free drink!

  11. How do I check my rewards points?

    AZ/CA Locations: If the Black Rock Coffee Bar location you frequent is in California or Arizona, please click here  to view your account information.                

  12. For all other locations: Please click here  to access your point balance.

  13. Why aren’t my points showing in the app/why are my points incorrect in the app?

    AZ/CA Locations: We updated our POS system and the app is connected to our old POS. We plan to launch a new app later on this year that will connect with our new POS system. Until then you can view your current point balance by clicking here .

  14. Why can I no longer order from Arizona/California locations on the app? We updated our POS system and the app is connected to our old POS. We plan to launch a new app later on this year that will connect with our new POS system. Until then you can view your current point balance by visiting our website, br.coffee.