Privacy Policy

 

Effective Date: July 9, 2018


Black Rock Coffee Bar, Inc. (“Black Rock,” “we,” or “us”), knows that you (the “User” or “you”) care how information about you is used and shared. This Privacy Policy explains the privacy practices for our website (collectively, the “Website” located at https://br.coffee/), what information of yours will be collected by us when you use the Website, how the information will be used, and how you can control the collection of information. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources.

Information We Collect

User-Provided Information: When you submit a question to us through our Website form, we require you to provide us with personal contact information, such as your name and email address. When you choose to subscribe to our newsletter, your email address is provided to us. When you make a purchase through the Website, we may collect contact and shipping information, as well as your credit card information, bank account information, shipping address and other data. On occasion, we may ask for additional information to enable us to provide you with access to and use of information, materials and services. In the case of newsletters or mailing lists, you will be able to “unsubscribe” to these mailings at any time.

Cookies Information: When you visit the Website, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the Website. A cookie may also convey anonymous information about how you use the Website to us. A cookie does not collect personal information about you. We use both session cookies and persistent cookies. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the Website. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Website may not function properly if the ability to accept cookies is disabled.

Log File Information: Log file information is automatically reported by your browser each time you access a web page. When you view our Website, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.

Clear Gifs Information: When you access the Website, we may employ clear gifs (also known as web beacons) which are used to track the online usage patterns of our users anonymously. No personally identifiable information is collected using these clear gifs. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make the Website better for our users.

How We Use Your Information

We use the information you submit to operate, maintain, and provide the features and functionality of the Website, respond to questions or requests you have submitted to us, or alert you to special events, store openings, or products and services.

By providing us your email address, you consent to our using the email address to communicate with you regarding your purchase or other use of the Website, and to send you service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as newsletters, updates, or special offers. If you do not want to receive such messages, you may unsubscribe by following the link provided in the email communication. Unsubscribing may prevent you from receiving messages regarding openings, new products, or offers. You may not unsubscribe from service-related emails. If you correspond with us by email, we may retain the content of your email messages and our responses.

We may use certain information about you and/or certain of your data without identifying you as an individual to third parties. We do this for purposes such as analyzing how the Website is used, diagnosing service or technical problems, maintaining security, and personalizing content. We may work with analytics companies such as Localytics and Google Analytics to help us understand how the Website is being used, such as the frequency and duration of usage, how Users found our Website, and other non-personally identifiable information so we can deliver a better experience and improve the Website. You may review how Google uses data collected through this Website by reading the relevant section of their privacy policy here.

We use cookies, clear gifs, and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the Website; (b) provide custom, personalized content and information; (c) monitor the effectiveness of the Website; (d) monitor aggregate metrics such as total number of visitors and traffic; (e) diagnose or fix technology problems reported by our users or engineers that are associated with certain IP addresses, (f) tracking your entries, submissions, and status in promotions and contests; and (g) help you efficiently access information.

How We Respond to Do Not Track Signals

Some users may have chosen to change their browse settings to send a Do Not Track signal communicating a preference to opt-out from online browsing tracking. The Website does not currently respond to Do Not Track signals.

How We Share Your Information

Personally Identifiable Information: We may share your personally identifiable information with third parties for the purpose of providing services to you, such as credit card processing, shipping, or data management services. We do not share your personally identifiable information with third-party companies for their direct marketing use.

Except as otherwise described in this Privacy Policy, we will not disclose personal information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our Website; and (c) to exercise or protect the rights, property, or personal safety of Black Rock, our customers or others.

As we develop our business, we may buy or sell assets or business offerings. User email and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or dissolution.

We may store personal information in locations outside our direct control (for instance, on servers or databases co-located with hosting providers).

Non-Personally Identifiable Information: We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain services.

How We Protect Your Information

We use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission of information, we make commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

In the event that personal information is compromised as a result of a breach of security, we will notify those persons whose personal information has been compromised in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.

Your Choices About Your Information

You may, of course, decline to submit personally identifiable information through the Website, in which case we may not be able to provide certain services to you.

Children’s Privacy

Black Rock does not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to or on the Website. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at hello@br.coffee.

Links to Other Web Sites

We are not responsible for the practices employed by websites linked to or from our Website, nor the information or content contained therein. Please remember that when you use a link to go from our Website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our Website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Notification Procedures

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our website, as determined by us in our sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.

Special Note to International Users

Black Rock is based in the United States and the Website is intended for and directed to customers in the United States. Black Rock does not direct selling efforts to the European Union and takes steps to prevent the collection of information from those in the European Union. If you are accessing the Website from any region with laws or regulations governing personal data collection, use and disclosure that differ from the laws of the United States, please be advised that the laws of the United States shall apply and, through your continued use of the Website, you are transferring your personal information to the United States and you consent to the application of US law, and to the transfer of such data.

Changes to Our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on the Website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on the Website. Your use of the Website, and your continued use after we post a revised Privacy Policy, signifies your acceptance of the Privacy Policy and any revisions. It is therefore important that you review this Privacy Policy regularly to ensure you are updated as to any changes. If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this website, please contact us at hello@br.coffee, or send mail to:

Black Rock Coffee Bar

9170 E Bahia Dr. Suite 101


Scottsdale, AZ 85260

 

 

Tis The Season - Scratch Off Official Rules

Important: Please read these Official Rules before entering this Promotion (the “Promotion”). By participating in this Promotion, you agree to be bound by these Official Rules and represent that you satisfy all of the eligibility requirements below.

NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN THIS PROMOTION. PURCHASE OR PAYMENT WILL NOT INCREASE ODDS OF WINNING.

Promotion void where prohibited by law. Subject to applicable federal, state, and local laws.

1. Eligibility:

The Promotion is open only to legal residents of Washington, Oregon, California, Arizona, Idaho, Texas, and Colorado who are at least 18 years old upon entry. Directors, officers, members, managers, and employees of Black Rock Coffee Bar, LLC (“Sponsor”) and any of their respective parent companies, affiliate companies, subsidiaries, agents, professional advisors, advertising, promotional, public relations, and fulfillment agencies, consultants, legal counsel, website providers, web masters, and immediate family members (spouses, parent, child, sibling, grandparent, and “step” child, wherever they may live) of each are not eligible to win any prize. IF YOU DO NOT MEET ANY OF THESE REQUIREMENTS, OR ANY OTHER ELIGIBILITY REQUIREMENTS IN THESE OFFICIAL RULES, YOU ARE NOT ELIGIBLE TO WIN A PRIZE. To be eligible to win a prize, entries must be completed and received by Sponsor in the manner and format designated below.

2. Promotion Period:

The Promotion starts at 12:00:01 a.m. Pacific Time (PT) on December 13, 2021 and ends at 11:59:59 p.m. PT on December 25, 2021 or while supplies of scratch cards last, whichever occurs first (the “Promotion Period”). Except for mail-in requests, all scratch cards must be obtained during the Promotion Period and you must meet other requirements in these Official Rules to be eligible to win a prize. Sponsor’s or its designee’s computer is the official time-keeping device for the Promotion.

3. How to Enter:

To participate, during the Promotion Period, you must obtain a “Scratch Card” through one of the methods described below:

A. Scratch Cards via Purchase: Purchase a Peppermint Bark Mocha, Merry Berry Fuel, Toasted Hazelnut Latte, Candy Cane Cold Brew, or Eggnog Latte of any size to receive one Scratch Card (while supplies last).

B. Free Mail-In Scratch Cards: To receive one Scratch Card without making a purchase, mail (i) a 3 x 5 card with our name, address, and email address; and (ii) within the outer envelope, include one self-addressed stamped envelope that uses your complete mailing address (the self-addressed envelope must bear sufficient return postage) to Black Rock Coffee Bar, 1102 West Geneva Dr, Tempe, Arizona 85282 (each a “Mail-in Requests”). P.O. Boxes are not permitted. Mail-in Requests must be mailed individually in a separate outer envelope (i.e. only one Mail-In Request per outer envelope), postmarked by the end of the Promotion Period, and arrive within 7 days. While supplies last, one Scratch Card will be mailed in response to each Mail-in Request that complies with these requirements. Each Mail-In Request must be mailed in a separate outer envelope. Envelopes with no return address on the outside will not be honored.

To Claim a Prize: For the free drink prize and $5 gift card prize, go to any Black Rock Coffee Store by January 30, 2022 and give your winning scratch card to a sales associate or barista to redeem your prize. For prize claim and verification of all other prizes, visit https://br.coffee/pages/tis-the-season and submit the redemption form, including the prize code, claimed prize, email address, full name, mailing address and any other information required by the redemption form by January 30, 2022. Visit https://br.coffee/pages/tis-the-season for more details and instructions for how to verify your eligibility and redeem your prize. Except when redeeming a free drink prize and $5 gift card prize, be sure to keep the printed Scratch Card and unique prize code for your records and possible additional verification. All prize claim redemption forms and redemptions at store must be submitted by January 30, 2022.

 

If, by reason of a print or other error, more prizes are claimed than the number set forth in these Official Rules, an alternate winner will be selected for each applicable prize via a random drawing from among all eligible claimants making purportedly valid claims to award the prizes available.

 

Limit: ONE ENTRY (SCRATCH CARD) PER PERSON PER ELIGIBLE DRINK PURCHASE OR MAIL-IN REQUEST DURING PROMOTION PERIOD. Any attempts to obtain additional entries, including through multiple or duplicate accounts, will result in disqualification.

4. Identity of Entrant:

All entries must be submitted by the individual entrant. Bulk or automated entries will be disqualified (including entries made using any script, macro, bot, or promotional service). Multiple participants are not permitted to share the same email account. Any attempt to obtain additional entries through fraud or other illegitimate means will result in disqualification, at Sponsor’s discretion.

If there is a dispute about the identity of the entrant, entries will be declared made by the authorized account holder of the e-mail address submitted with the entry (if applicable). An “authorized account holder” means the natural person who is assigned to a phone number or an e-mail address by an Internet access provider, online service provider or other organization (e.g., business, educational institution, etc.) that is responsible for assigning phone numbers or e-mail addresses for the domain associated with the submitted email address. A potential winner may be required to provide Sponsor with proof that a potential winner is the authorized account holder of the account associated with the winning entry.

5. Winner Notification and Delivery of Prize:

Each potential winner in the will be notified by scratching their Scratch Card to reveal the unique prize code and prize description and must take all steps as described in Section 3 above to claim their prize. Odds of winning: 1 in 5, based on the planned number of game pieces.

Please allow up to three weeks for verification of potential winners and delivery of prizes. To the fullest extent permitted by applicable law, Sponsor may require each potential winner to sign and return, within seven days of being notified, an Affidavit of Eligibility and Liability/Publicity Release in order to claim his/her/their prize. If (i) the attempted notification is returned as undeliverable without a forwarding address; (ii) any required documents are not returned within seven days, such as the Affidavit of Eligibility and Liability/Publicity Release; or (iii) if potential winner is otherwise unable to accept the prize as stated, the prize will be forfeited and may be awarded to an alternate winner.

Verification of Potential Winner: EACH POTENTIAL WINNER IS SUBJECT TO VERIFICATION BY SPONSOR, WHOSE DECISIONS ARE FINAL AND BINDING IN ALL MATTERS RELATED TO THE PROMOTION. AN ENTRANT IS NOT A PRIZE WINNER UNLESS AND UNTIL ENTRANT’S ELIGIBILITY HAS BEEN VERIFIED AND ENTRANT HAS BEEN NOTIFIED THAT VERIFICATION IS COMPLETE AND NO FURTHER ACTION IS NEEDED.

6. Prizes:

A total of 40,140 prizes will be awarded in the Promotion. 40,140 winners will each receive a unique prize code marked on the winning Scratch Cards for the following prizes.

 

Prize # of Prizes Available Approximate Retail Value of Prize (“ARV”) Prize Details/Restrictions

1 Free Small Drink 35,000 $4 each

$5 Black Rock Coffee Gift

Card 5,000 $5 each

Free Coffee for a Month* 100 $155 each Free Coffee for a month means 31 $5 dollar gift cards

Prize # of Prizes Available Approximate Retail Value of Prize (“ARV”) Prize Details/Restrictions

Free Coffee for a Year** 8 $1,825 each Free Coffee for a year means 372 $5 Black Rock Coffee gift cards.

Black Rock Coffee Bar

Skateboard 8 $60 each

Apple Watch Series 7 8 $279 each

Nintendo Switch Lite 8 $299 each

$500 Amazon e-Gift Card 8 $500 each

 

Total ARV of All Prizes (rounded to nearest thousand): $205,000.

 

Prize Restrictions: ALL FEDERAL, STATE AND LOCAL TAXES ASSOCIATED WITH THE RECEIPT OR USE OF ANY PRIZE ARE THE SOLE RESPONSIBILITY OF THE WINNER. Prizes are not transferable. No substitutions or exchanges of any prize (including for cash) will be permitted, except that Sponsor reserves the right to substitute a prize of comparable or greater value for any prize. Sponsor will not replace any lost or stolen prizes or prize components. Only the number of prizes stated in these Official Rules are available to be won in the Promotion. Except for applicable manufacturer’s standard warranties, the prizes are awarded “AS IS” and WITHOUT WARRANTY OF ANY KIND, express or implied (including any implied warranty of merchantability or fitness for a particular purpose).

7. Disclaimer:

Sponsor and any of its respective parent companies, subsidiaries, affiliates, directors, officers, prize providers, professional advisors, consultants, contractors, legal counsel, public relations firms, employees and advertising, fulfillment and marketing agencies (collectively, the “Released Parties”) will not be responsible for: (a) any late, lost, misrouted, garbled or distorted or damaged transmissions or entries; (b) phone, electronic, hardware, software, network, Internet, or other computer or communications-related malfunctions or failures beyond Sponsor or the Released Parties’ reasonable control; (c) any Promotion disruptions, injuries, losses or damages caused by events beyond the reasonable control of Sponsor or the Released Parties by non-authorized human intervention; or (d) any printing or typographical errors in any materials associated with the Promotion.

8. Limitations of Liability; Releases:

By entering the Promotion, you release Sponsor and all Released Parties from any liability whatsoever, and waive any and all causes of action, related to any claims, costs, injuries, losses, or damages of any kind arising out of or in connection with the Promotion or delivery, misdelivery, acceptance, possession, use of or inability to use any prize (including claims, costs, injuries, losses and damages related to rights of publicity or privacy, defamation or portrayal in a false light, whether intentional or unintentional), whether under a theory of contract, tort (including negligence), warranty or other theory.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE SPONSOR OR THE RELEASED PARTIES BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF USE, LOSS OF PROFITS OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED TO YOUR PARTICIPATION IN THE PROMOTION OR USE OR INABILITY TO USE ANY EQUIPMENT PROVIDED FOR USE IN THE PROMOTION OR ANY PRIZE, EVEN IF A RELEASED PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE AGGREGATE LIABILITY OF THE RELEASED PARTIES (JOINTLY) ARISING OUT OF OR RELATING TO YOUR PARTICIPATION IN THE PROMOTION OR USE OF OR INABILITY TO USE ANY EQUIPMENT PROVIDED FOR USE IN THE PROMOTION OR ANY PRIZE EXCEED $10. THE LIMITATIONS SET FORTH IN THIS SECTION WILL NOT EXCLUDE OR LIMIT LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE CAUSED BY PRODUCTS PURCHASED FROM THE SPONSOR, OR FOR THE RELEASED PARTIES’ GROSS NEGLIGENCE, INTENTIONAL MISCONDUCT, OR FOR FRAUD.

9. Use of Winner's Name, Likeness, etc.:

To the fullest extent permitted by applicable law, entry into the Promotion constitutes permission to use your name, hometown, aural and visual likeness and prize information for advertising, marketing, and promotional purposes without further permission or compensation (including in a public-facing winner list). As a condition of being awarded any prize, except where prohibited by law, each winner may be required to execute a consent to the use of their name, hometown, aural and visual likeness and prize

information for advertising, marketing, and promotional purposes without further permission or compensation. By entering this Promotion, you consent to being contacted by Sponsor for any purpose in connection with this Promotion.

10. Privacy:

See Sponsor’s Privacy Policy at https://br.coffee/pages/privacy-policy.

11. Winner List; Rules Request:

For a copy of the winner list, send a stamped, self-addressed, business-size envelope for arrival after January 30, 2022 and before January 30, 2023 to the address listed in Section 15 below, Attn: Black Rock Coffee Tis the Season Promotion. To obtain a copy of these Official Rules, visit https://br.coffee/pages/tis-the-season or send a stamped, self-addressed business-size envelope to 1102 West Geneva Dr, Tempe, Arizona 85282, Attn: Black Rock Coffee Tis the Season Promotion. VT residents may omit return postage.

12. Intellectual Property Notice:

BLACK ROCK COFFEE is a registered trademark of Black Rock Coffee Bar, Inc. The Promotion and all accompanying materials are copyright © 2021 by Black Rock Coffee Bar, Inc. All rights reserved.

13. Disputes:

EACH ENTRANT AGREES THAT ANY DISPUTES, CLAIMS, AND CAUSES OF ACTION ARISING OUT OF OR CONNECTED WITH THIS PROMOTION OR ANY PRIZE AWARDED WILL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION, AND EXCLUSIVELY BY THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF OREGON OR THE APPROPRIATE STATE COURT LOCATED IN MULTNOMAH COUNTY, OREGON. THESE OFFICIAL RULES ARE GOVERNED BY THE LAWS OF THE STATE OF OREGON, WITHOUT REGARD TO CONFLICTS OF LAWS. YOU WAIVE ANY AND ALL OBJECTIONS TO JURISDICTION AND VENUE IN THESE COURTS AND HEREBY SUBMIT TO THE JURISDICTION OF THOSE COURTS.

14. General Conditions:

Entrants agree to be bound by these Official Rules and by the decisions of Sponsor, which are final and binding in all respects. Sponsor reserves the right to change these Official Rules at any time, in its discretion, and to modify, suspend or cancel the Promotion or any entrant's participation in the Promotion should viruses, bugs, unauthorized human intervention, pandemics, public disruptions, or other causes beyond Sponsor's reasonable control affect the administration, security or proper play of the Promotion, or Sponsor otherwise becomes (in its discretion) incapable of running the Promotion as planned. Entrants who violate these Official Rules, violate any law, rule or regulation in connection with participation in the Promotion, tamper with the operation of the Promotion or engage in any conduct that is detrimental or unfair to Sponsor, the Promotion or any other entrant (as determined in Sponsor's discretion) are subject to disqualification from the Promotion. Sponsor reserves the right to lock out persons whose eligibility is in question or who have been disqualified or are otherwise ineligible to enter the Promotion. Sponsor reserves the right to disqualify any entries received that contain inappropriate or offensive content. Sponsor’s failure to enforce any term of these Official Rules will not constitute a waiver of that provision. Any provision of these Official Rules deemed unenforceable will be enforced to the extent permissible, and the remainder of these Official Rules will remain in effect. The use of the terms “include” or “including” in these Official Rules is illustrative and not limiting.

15. Sponsor: Black Rock Coffee Bar, LLC, 9170 East Bahia Drive, Suite 101, Scottsdale, Arizona 85260